Shipping policy

📦 Hattie Pearl’s Kids Shipping Policy

Last updated: October 10, 2025

At Hattie Pearl’s Kids, every order is made fresh — created, packaged, and shipped with care. Because our products are made to order, please allow a short processing period before your items are shipped.

Processing Time

All orders are typically processed within 2–5 business days. Once your items have been produced and prepared for shipment, you’ll receive a confirmation email with your tracking information.

Shipping Times

United States: Estimated delivery within 2–5 business days after your order has been processed.
International: Estimated delivery within 10–30 business days, depending on your location and customs procedures.

Delivery times are estimates and may vary due to factors such as holidays, high-volume seasons, or carrier delays.

Tracking Your Order

Once your order ships, you’ll receive a tracking number by email so you can follow your package every step of the way.

If you ordered multiple items, please note that your order may arrive in separate shipments to ensure the fastest delivery possible.

Lost, Delayed, or Damaged Packages

If your package seems delayed, lost, or arrives damaged, please contact us at hattiepearlskids@gmail.com with your order number and any relevant details (or photos, if applicable). We’ll review the situation and make it right as quickly as possible.

Customs, Duties & Taxes (International Orders)

International orders may be subject to import duties, customs fees, or taxes once they reach your country. These charges are the responsibility of the customer and are not included in our product prices or shipping costs.